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Tuesday, 29 March 2016

Happiest Minds’ ThreatVigil Wins GOLD at the Infosecurity Product Guide’s Global Excellence Award 2016

Happiest Minds Technologies, a next generation digital transformation, infrastructure, security and product engineering services company, today, announced that ThreatVigil, its cloud-based threat management solution, won top honours in the Infosecurity Product Guide’s Global Excellence Awards. The solution was recognized in the ‘GOLD’ category for Vulnerability Assessment, Remediation and Management.

ThreatVigil is an on-Demand cloud-based threat management solution that comprises of vulnerability assessments and penetration testing of all the system components that include business applications, databases, secure network perimeters, systems and network infrastructure, mobility solutions and virtualized cloud environments. Developed with a combination of industry proven automated tools and in-depth manual assessment techniques, it is highly scalable and offers faster and simpler deployment options with no dependencies.

"We are honoured to be recognized as an industry leader yet again by the Info Security Products Guide Global Excellence Awards. We are seeing increasing global demand for our cloud-based security solutions and these recognitions from industry forums reinforce the impact we are making with our IP based solution accelerators. This award reinforces our commitment to provide an innovative and pragmatic approach for enterprises to help them protect themselves against the dynamic and emerging threat landscape,” said Prasenjit Saha, President, Infrastructure Management Services and Security Business, Happiest Minds Technologies.

The security industry celebrated its 12th Annual Global Excellence Awards in San Francisco by honouring excellence in every facet of the industry including products, industry leaders and best companies. There was participation from many well-recognized companies under 45 categories, and more than 50 judges from a broad spectrum of industry voices around the world analyzed these nominations. An average of their score determined the finalists and winners that were announced during the awards dinner and presentation attended by the finalists, judges and industry peers.

About Happiest Minds Technologies:

Happiest Minds enables Digital Transformation for enterprises and technology providers by delivering seamless customer experience, business efficiency and actionable insights through an integrated set of disruptive technologies: big data analytics, internet of things, mobility, cloud, security, unified communications, etc. Happiest Minds offers domain centric solutions applying skills, IPs and functional expertise in IT Services, Product Engineering, Infrastructure Management and Security. These services have applicability across industry sectors such as retail, consumer packaged goods, e-commerce, banking, insurance, hi-tech, engineering R&D, manufacturing, automotive and travel/transportation/hospitality.

Headquartered in Bangalore, India, Happiest Minds has operations in the US, UK, Singapore, Australia and has secured US $52.5 million Series-A funding. Its investors are JPMorgan Private Equity Group, Intel Capital and Ashok Soota.

About Info Security Products Guide:

Info Security Products Guide plays a vital role in keeping end-users informed of the choices they can make when it comes to protecting their digital resources. It is written expressly for those who are adamant on staying informed of security threats and the preventive measure they can take. You will discover a wealth of information in this guide including tomorrow's technology today, best deployment scenarios, people and technologies shaping info security and market research reports that facilitate in making the most pertinent security decisions. The Info Security Products Guide Global Excellence Awards recognize and honour excellence in all areas of information security. To learn more, visit www.infosecurityproductsguide.com and stay secured.

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Sunday, 13 March 2016

Top 5 Reasons for investing in Customer Experience

Gone are the days when the key to success in business is determined by a premium quality product/ service, value for money and good customer service. In this age of extreme competitiveness led by disruptive technologies and the allied digital transformation services, the key to success of any business lies in the Customer Experience that you are delivering. With the widespread reach of social media and real time interactions via the internet, the room for customer expectations has become broaden. The Customer Experience in this digital transformation era represents more of a cumulative experience of multiple touch points which results in a long term real relationship between the business and the customer. But how to create and deliver the most appealing customer experience is the question the business world is facing now.

Let us have a look at the Top 5 reasons for investing in Customer Experience
  1. Drive loyalty: Enhance brand loyalty through engaging programs and gamification
  2. Increase Revenue: Develop Omnichannel experience to create multiplier effect
  3. Improve Customer Service: Understand 360 degree customer view to contextualize interactions
  4. Reduce Customer Churn: Know how to keep your customer sticking to your brand
  5. Competitive Advantage: Enhance data capturing analyzing capabilities to gain a competitive advantage

The business value of a great customer experience is enormous which prompts the global businesses for putting the strategy, funds and processes in place to build an effective customer experience practicing. Those who are making necessary changes to strategically prioritize CX will definitely win an upper edge over the competitors.

Thursday, 3 March 2016

Transforming From Traditional IAM to Business Driven IAG

Providing the right people with the right access at the right time is critical in any organizational environment, irrespective of its size. In this age of explosive growth in network communications, increasing collaboration and policies like BYOD it is challenging for enterprises to determine who all have access to what resources and what they are doing with their access. A comprehensive governance control is essential to reduce the risks relating to unauthorized access, mishandling of sensitive data which can take a toll on the reputation of the organization. It is also critical to comply with governance regulations that mandate access controls.

Traditional IAM (Identity and Access Management) is focused on access management, provisioning and de-provisioning related compliance. Enterprise still struggled to meet compliance, since this is not an all-inclusive solution. It focusses more on automation of the user life cycle. Traditional IAM implementations are IT driven rather than business driven. Provisioning driven approach rarely achieve expected business value. Traditional IAM is not involved in user access review or periodic user access certification. The classic example is a user requested and granted accesses for a critical application for a temporary time period, in this aspect zero visibility on unwanted access and its usage. Governance driven IAG gives you real-time visibility into access changes.

Historically, IAM systems are used in IT organizations for managing the life cycle of user accounts in multiple systems. These systems are connected to user directories to get the user for their authentication and basic profiles such as name, title, department etc. With this information, IAM can tell who the user is, but it cannot give you information about a user’s entitlements- which is key to an application as it will decide what each user can do with application and data. The challenge with provisioning driven approach is – for e.g if a user request and get access for an access for a CRM application. If the access is controlled using a group or entitlement, traditional IAM will provision the user to entitlement, but it doesn’t provide the visibility to what the user exactly can do in CRM using this entitlement.

IAG (Identity and Access Governance) systems help business people to determine what a user can do within an application. It collects information about user identities, entitlements and roles from all applications. In addition, IAG will provide more visibility of an entitlement in applications and it will present information about each entitlement in a business context rather than technical context. This will help business managers to understand the entitlements that the users request for and this will enhance the compliance to applications.

Governance driven IAG is more concentrated on a risk driven approach. Also it is more focused on entitlement management and this can provide a more granular level of visibility of user access. This approach will enable periodic user access review and certification of user access. Governance driven IAG focusses more on the fast integration of applications across multiple platforms and provide more visibility of user access. This model ensures appropriate access for all users and ,\ automate user access review process and also simplifies the provisioning and de-provisioning problem.


In today’s complex IT landscape where solutions are dependent on multiple heterogeneous platforms and enterprise applications extend their presence into mobile and cloud space, tighter regulatory controls are required to protect the enterprise data from unauthorized access. Governance driven Identity and Access management allow organizations to review, audit and enforce policies for fine-grained access privileges across the IT environment. It can also bring in end-to-end visibility and control across all critical systems and applications – a breadth of coverage that is more efficient and reliable than traditional IAM solutions.